Frequently Asked Questions

Pet Hair Rescue Kit FAQ

What is included?

The kit includes one reusable self-cleaning pet-hair roller and one five-finger cleaning glove.

Where can I use it?

It is designed for common household and vehicle surfaces such as couches, bedding, blankets, carpets, clothing and car seats. Results can vary by fabric, so test delicate materials in a small area first.

Does it need batteries or refills?

No. The kit uses no batteries, charging, sticky sheets or disposable adhesive refills.

How do I clean the roller?

Roll it back and forth across the surface, then open the built-in collection chamber and remove the collected hair.

Is the glove reusable?

Yes. The glove is washable and reusable.

When will my order arrive?

Delivery estimates depend on destination and fulfillment availability. The current product is sourced from a U.S.-based fulfillment option, and the estimated shipping and processing time will be confirmed before the store launches.

What if I have a problem with my order?

Please contact us with your order number and a description of the issue. We will review the order and help with the appropriate next step.